REMAX Hallmark® Legal
VOW Terms of Service
Governing your access to MLS® real estate listing data through the REMAX Hallmark® client portal, in accordance with TRREB, ITSO, and Naples Area MLS board requirements.
Last updated: June 2025
These Virtual Office Website (VOW) Terms of Service govern your access to real estate listing data through the REMAX Hallmark® client portal. By registering for an account, you agree to be bound by these terms in full.
1. What Is a Virtual Office Website (VOW)?
A Virtual Office Website is an Internet-based real estate brokerage service through which a real estate brokerage provides consumers with access to MLS® listing data for the purpose of supporting the consumer's search for real property. REMAX Hallmark® operates a VOW under authorization granted by the Toronto Regional Real Estate Board (TRREB), the Integrated Technology Solutions Ontario platform (ITSO), and the Naples Area Board of REALTORS® / Naples Area Multiple Listing Service (collectively, the “MLS Boards”).
Access to MLS® listing data through this VOW requires a registered user account and is subject to the rules and policies of the applicable MLS Board in addition to these terms.
2. Eligibility and Registration
- You must be at least 18 years of age to register.
- You must provide accurate, current, and complete information when creating your account.
- Only one account per individual is permitted.
- By registering, you acknowledge that you are a consumer who is working with or considering working with a REMAX Hallmark® REALTOR® in connection with a real estate transaction.
- REMAX Hallmark® reserves the right to verify your registration information and to refuse or revoke access at its discretion or at the direction of any applicable MLS Board.
3. Permitted Use
Access to MLS® listing data through this VOW is provided exclusively for your personal, non-commercial use. Specifically, you may:
- Search for residential and commercial properties for your own purchase, sale, lease, or general real estate interest.
- Save and review listings within your registered account.
- Contact a REMAX Hallmark® REALTOR® to arrange viewings or request further information about specific properties.
4. Prohibited Uses
You are expressly prohibited from using MLS® listing data accessed through this VOW for any of the following purposes:
- Reproducing, distributing, transmitting, publishing, or displaying listing data on any other website, application, or medium.
- Systematic downloading, scraping, harvesting, or aggregation of listing data by any automated or manual means.
- Creating derivative works or databases based on VOW listing data.
- Commercial use of any kind, including but not limited to valuation services, lead generation, data resale, or market analysis products.
- Sharing your account credentials with any other person.
- Using listing data in any manner that violates the rules, policies, or intellectual property rights of any applicable MLS Board.
5. Data Accuracy and No Warranty
MLS® listing data provided through this VOW is believed to be accurate but is not guaranteed. Listing information may be subject to change, omission, or error. Property details including price, availability, dimensions, taxes, and status are provided for informational purposes only and must be independently verified.
REMAX Hallmark® and the applicable MLS Boards make no representations or warranties, express or implied, regarding the accuracy, completeness, or fitness for a particular purpose of any listing data. You assume all risk associated with reliance on any information obtained through this VOW.
You are strongly encouraged to work directly with a REMAX Hallmark® REALTOR® to verify all property information before making any decisions.
6. MLS Board Disclosures
Toronto Regional Real Estate Board (TRREB)
The MLS® System data for listings from the Toronto Regional Real Estate Board is provided under license from TRREB. © Toronto Regional Real Estate Board. All Rights Reserved. Information is provided for consumers' personal, non-commercial use and may not be used for any purpose other than to identify prospective properties consumers may be interested in purchasing. All data is deemed reliable but is not guaranteed accurate by TRREB or by the REMAX Hallmark® Group of Companies.
In accordance with TRREB VOW policy, consumers must be registered users and must be working with or considering engaging the services of a REMAX Hallmark® REALTOR® to access this data.
Integrated Technology Solutions Ontario (ITSO)
Listing data for Ontario markets served through the ITSO platform is provided to consumers solely for personal, non-commercial real estate search purposes. Pursuant to ITSO board rules, certain listings display brokerage-level attribution only (“REMAX Hallmark®”); individual agent names are not disclosed on such listings as required by ITSO member board rules. Data is deemed reliable but accuracy is not guaranteed. All rights reserved by the applicable ITSO member boards.
Naples Area Board of REALTORS® / Naples Area MLS (SW Florida)
IDX information for Southwest Florida properties is provided under license from the Naples Area Board of REALTORS® and the Naples Area Multiple Listing Service. © Naples Area Board of REALTORS®. All Rights Reserved. Information is provided exclusively for consumers' personal, non-commercial use, and may not be used for any purpose other than to identify prospective properties consumers may be interested in purchasing. All information is deemed reliable but not guaranteed and should be independently verified. Listings held by brokerage firms other than REMAX Hallmark® are marked with the applicable MLS® logo.
This VOW is operated pursuant to the Florida Realtors® and National Association of REALTORS® VOW/IDX policy. Listing content is offered by REMAX Hallmark® as a participating broker.
7. User Account Obligations
- You are responsible for maintaining the confidentiality of your account credentials.
- You agree to notify REMAX Hallmark® immediately of any unauthorized access to or use of your account.
- You may not transfer, assign, or share your account with any other person.
- You consent to receiving listing updates, market notifications, and communications from REMAX Hallmark® related to your registered property searches. You may unsubscribe at any time.
8. Termination of Access
REMAX Hallmark® may suspend or terminate your VOW account and access to MLS® listing data at any time, without notice, for any reason including but not limited to: violation of these terms, violation of any applicable MLS Board rule or policy, at the direction of any MLS Board, or upon the cessation of your consumer relationship with REMAX Hallmark®.
Upon termination, all rights granted under these terms immediately cease. Provisions that by their nature should survive termination (including Sections 4, 5, 6, and 9) shall survive.
9. Governing Law
For Ontario, Canada properties and users: these terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes shall be resolved in the courts of the Province of Ontario.
For Florida, USA properties and users: these terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Collier County, Florida.
10. Contact
For questions about these VOW Terms of Service, your account, or your rights regarding MLS® listing data, please contact:
REMAX Hallmark® Group of Companies
compliance@remaxhallmark.com
